The ASM managed venues will be operating in consultation with ASM Global’s industry-leading VenueShield program, trusted protection for the live experience. This VenueShield program ensures that our facilities are clean and certified at the highest standards for the safety and health of our guests, employees and clients. Our doors will be open in compliance with VenueShield protocols and State and City guidelines in addition to working closely with each event organizer to create a safe and fun environment for all guests.
Will there be required social distancing inside the ASM-Jacksonville Venues?
Lines for entry, concessions and merchandise will be set up to comfortably accommodate social distancing where possible. Seating will be appropriately spaced within the venue to accommodate the State of Florida social distancing requirements.
Will there be socially distanced or pod seating at upcoming events?
Seating for upcoming events at ASM-Jacksonville venues will be sold in associated pods that will allow for limited social distancing. These seating pods will follow the current local and state health and safety guidelines.
Will masks or face coverings be required?
Masks or face coverings will be required inside the venue and should always be worn when social distancing is not possible except while eating or drinking. This includes in the lobby, in your seats, waiting in line for concessions, merchandise or the restroom.
What cleaning protocols will the ASM-Jacksonville managed venues have in place to prepare for upcoming events?
ASM-Jacksonville will follow ASM Global’s VenueShield protocols and have each venue thoroughly disinfected before each event. During events, the venues will be continuously cleaned and disinfected, particularly in high touchpoint areas including, but not limited to handrails, elevator buttons, concession and merchandise countertops and door handles. Each venue will be thoroughly disinfected following each event.
What precautions are in place for food and concession safety?
There are plexiglass shields at each point of purchase and all food & beverage will be served in closed containers which will follow national restaurant association guidelines. Mobile ordering for concessions is available at VyStar Veterans Memorial Arena and TIAA Bank Field and all concession transactions will be cashless to help reduce touchpoints and lines.
What other health and hygiene precautions will the ASM-Jacksonville venues be taking?
VenueShield signage is installed throughout the venues to remind guests of health, safety, hygiene, and social distancing practices and additional hand sanitizing stations have been installed throughout the venues for guests to use during the event.